As reported earlier this year, we, i.e., a project group from the (German) Association for Community Management, ran a social media and community management survey over the summer of 2015. Our goal was to gain a better understanding of the working conditions of social media and community professionals in Germany, Austria, and Switzerland. We were also curious about the organizational context in which these practitioners are embedded and how their communities contribute to organizational performance. We have presented the results at several practitioner conferences, namely the Social Business Club (part of IBM Business Connect) in Cologne and the CommunityCamp in Berlin. Following these presentations, we published the report, entitled ‘The Status of Social Media and Community Management in the DACH Region‘. You can find our conference presentation and more details regarding the content of the study below. Continue reading Study: Social Media and Community Management in D-A-CH
At this year’s Academy of Management Conference, which will take place in Vancouver, BC, in August, my colleague Christine Moser (VU Amsterdam) and I are going to organize a panel symposium entitled ‘Online Communities Research: Quo Vadis? Perspectives on Knowledge Work, Collaboration, & Innovation’. We are proud to have have Linus Dahlander (ESMT), Samer Faraj (McGill), Ann Majchrzak (USC), and Yuqing Ren (University of Minnesota) as panelists. The symposium is sponsored by the Organizational Communication and Information Systems Division, Business Policy and Strategy Division, and the Technology and Innovation Management Division. Our session is scheduled for Monday, August 10, 2015, from 3:00-4:30pm at the Vancouver Convention Centre in Room 224. If you are a management scholar interested in online communities, we hope to meet you there. You can find the abstract below. Continue reading AoM 2015: Session on Online Communities
This year it’ll be the 5th time I’m attending the Academy of Management Conference. I have good memories of the doctoral consortia and workshops I attended in the early years of my PhD. Here are two of my blog posts from back then: Reflections on the AoM in 2011 and Reflections on the AoM in 2012. Over the years, the conference has become a standard summer event for me. This year, I teamed up with my colleague Madeleine Rauch (European University Viadrina/German Graduate School of Management and Law) to organize a symposium entitled ‘Dynamic Capabilities: Bridging Diverging Conversations’. We have brought together an interesting set of papers from researchers surrounding our research group on dynamic capabilities. We’re delighted to have Gianmario Verona (Bocconi) and Oliver Schilke (University of Arizona) as facilitators for the discussion. The symposium is sponsored by the Business Policy and Strategy Division, and the Technology and Innovation Management Division. Our session is scheduled for Monday, August 10, 2015, from 8:00-9:30am at the Vancouver Convention Centre in Room 205. If you are a strategy or innovation scholar interested in dynamic capabilities, we hope to meet you there. You can find the abstract below. Continue reading AoM 2015: Session on Dynamic Capabilities
A little while ago, I’ve taken on the role as head of the research committee of the Association for Community Management. The Association is a professional organization, representing the interests and supporting the development of social media and community professionals in the German-speaking part of Europe. I guess it’s the German equivalent of the Community Roundtable in the US. We’ve recently put together a project group, consisting of several researchers and practitioners, in order to develop a social media and community survey, which we’re launching today. Our objective is to analyze the working conditions of social media and community professionals and the organizational context in which they are embedded. We’re also trying to better understand how communities contribute to organizational performance. If you’re working as a social media or community manager in Germany, Austria, or Switzerland, I’d like to encourage you to take the survey.
Those of you who have been frequent visitors to my blog will have noticed that I take an active interest in social network analysis. I’ve prepared an overview of summer schools previously and written about my experiences at the Greenwich Summer School on Social Network Analysis, for example. At my home institution, the German Graduate School of Management and Law, we have recently put on a new series of seminars called ‘Methods in Business Research’. For the next seminar, we’re proud to have Steve Borgatti of the University of Kentucky, who is, without doubt, one of the most accomplished SNA scholars in the field of management. The seminar with Steve will take place from April 9-11, 2015 at GGS in Heilbronn, Germany. Below you can find more information about the content of the seminar and how to register. Continue reading SNA Workshop with Steve Borgatti @GGS in Heilbronn, Germany
My colleague Martin Eisend recently pointed me to an interesting call for papers by the journal Industrial Marketing Management. Maciej Mitręga, Sebastian Forkmann, and Stephan Henneberg are editing a Special Issue on Business Capabilities, Relationships, and Networks. As the title indicates, the special issue tries to combine the literature on dynamic capabilities, relationships, and networks. These foci happen to be the pillars of the doctoral program I recently graduated from. To my knowledge, the special issue is the first type of publication that explicitly tries to to link the topics above and it is noteworthy for that reason. Deadline for submissions is October 1, 2015. You can find more information about the special issue below. Continue reading CfP: Special Issue on Business Capabilities, Relationships, and Networks
At this year’s International Conference on Information Systems (ICIS) in Auckland, New Zealand, I’ll have the pleasure to present a poster on an ongoing research project on online community health. I was made aware of the concept by several of the community managers I interviewed for my dissertation. They used it as a way to describe the overall functioning and well-being of their communities. Ever since, I’ve been following the work in this area. Lithium, a consultancy, has introduced a so called community health index, for example. In 2011, Wang and Lantzy published the first academic paper on the topic. You’ll find the abstract, the conference poster, and the link to the final article below. Continue reading Conference Paper on Online Community Health
The PhD program in ‘Dynamic Capabilities and Relationships’, which I graduated from earlier this year, is currently seeking applications for six PhD positions, starting in April 2015. Deadline for applications is January 5, 2015. I think the terms are quite attractive, ranging from the choice of your own topic, a monthly scholarship, access to a laptop and research software to a personal research budget for seminars and conferences. More details can be found here.